Terms & Conditions

Shipping

Our preferred shipping method is DHL. As with all couriers & freight forwarders, DHL offers a very minimal amount of compensation if goods are damaged or lost in transit. For this reason we strongly recommend that customers take out their own " goods in transit " insurance.

Warranty

as stated on our "about us" page, we test and quality check all of our products before sending. In a perfect world this would mean that there will never be any problems. Unfortunately we can't guarantee that, but we can guarantee that in the event of any problem occurring we will do our best to rectify the problem. If any faulty goods do slip through the net we will replace the faulty item free of charge in your next order.

Payment

MAX INC requires full payment of goods before we send. Payment can be made using paypal or bank transfer into our company account.